Smart Messages

Make life easier for the user – everything in one QR code

An easy-to-use and versatile service that gives the user all the essential information about a location from a single QR code. Through the same channel, it is also possible to send feedback or messages directly to the right responsible persons – quickly and effortlessly.

The target can be an event, an apartment, a public space, a device or even a product package – the solution is suitable for almost anything.

Easily accessible communication channels and up-to-date documents significantly improve the user experience. This provides a clear route for giving feedback and ensures that the user does not have to search for information in multiple different places.

Why SmartMessages?

🔗 Smart Communication – the right message to the right person

No more searching for the correct contact channel. Ensure that users can easily reach exactly the right party. With our service, you make sure that users can report issues and matters directly to the correct destination.

Receive fault reports, supply requests, maintenance confirmations, and development ideas – straight from the user to the responsible person.

• Menus can be password-protected if needed – only authorized users can access restricted content

• Users can attach photos to messages – because a picture is worth a thousand words

📁 Document Management – essential information always available

Give users access to all necessary documents related to the location or asset:

• User manuals

• Emergency and rescue plans

• Lease agreements

• Floor plans

• Event maps and programs

All information is securely stored, easy to share, and available in one place.

• Documents can be easily updated via the user interface

🔗 Links to Other Services

With links, you can guide users to other services, such as:

• Websites

• Video content

• Other external systems

Everything is accessible through one service, via structured menus.

⏰ Scheduled Reminders – stay on track

Create automatic alerts and reminders for example:

• Periodic inspections

• Usage hour reporting

• Recurring tasks

This ensures that reminders are always sent at the right time.

🏷️ Asset Management – full control with QR tags

• Maintain an up-to-date asset register

• Organize assets by category

• Manage essential asset information

📊 Reporting – see the complete picture

All messages and asset data are stored automatically:

• Export data in Excel or CSV format

• Monitor completed maintenance, incident volumes, and supply orders

• View all messages by location

Analyze, develop, and manage operations more efficiently.

🔄 Integrations – works with your existing systems

Messages can be connected to existing ticketing and management systems via an API interface.

✅ Ready-made QR stickers or your own codes

• Print QR codes on your preferred materials – we provide the QR code space

• Or order ready-made, pre-printed QR codes directly from us – you choose

Want to learn more?

Get in touch and be surprised by how efficient and cost-effective this solution is. Let's explore together how it could support your organization.

Contact:
📧 info@eomistaja.fi
📞 +358 40 190 3407 / Mika

Testaa miten palvelu toimii:

Examples of Use Cases:

For restroom users

-Report need for cleaning

-Report a faulty device

-Report when toilet paper has run out

-Cleaning confirmation

-Maintenance confirmation

For Event Visitors

-Event area map

-Program

-Dining areas

-First aid points

-Rescue plan

-Lost and found

-Share development ideas

For forklift users:

-Report a fault or deficiency

-Confirm that the battery watering has been completed

-Service confirmation

-Watch the user instruction video 

-Make an occupational safety observation

For photocopier users:

-Report need for maintenance

-Order more copy paper

-Maintenance confirmation

-User instructions

For Residents

-Report an electrical appliance fault

-Report an HVAC fault

-Report an issue related to yard or outdoor areas

-View the articles of association

-Maintenance confirmation

-Rescue plan

-Lease agreement